General terms and conditions

Talent to Match / Ingenium Search & Consulting BV (Aug 2025)

Welcome to Talent to Match, a brand of Ingenium Search & Consulting BV. These terms and conditions describe the rules on which we, as Talent to Match, provide our services to you, our Client. They apply to all our quotes, offers, online training courses, programs, services, and products. This document contains important information about your rights and obligations. These terms and conditions supersede and replace all written or oral contracts, proposals, and agreements relating to the same subject matter that predate this agreement.

By placing an order or booking a service through the website, you confirm that you are a natural person, legally competent, and at least 18 years of age. As a customer, you are responsible for the accuracy of all information you provide. Talent to Match accepts no responsibility for incorrect information or orders placed by individuals or entities who do not meet these criteria.

Part A – Specific provisions for Executive Search

Exclusivity of the collaboration
During a search assignment, we work on an exclusive basis. This means you, the client, won’t engage any other parties for the same position for the duration of the process. This allows us to maintain focus, discretion, and market impact.
Compensation
The compensation for a search assignment is a fixed fee, agreed upon in advance at the start of the assignment, and is based on the position’s level. This compensation is independent of the candidate’s final salary package.

The compensation is paid in three equal installments:

The first installment will be invoiced upon confirmation of the order.
The second installment is invoiced as soon as the client retains at least one candidate from the shortlist for further interviews.
The third and final installment will be invoiced upon signing the employment contract with the selected candidate.

Payment term
Invoices are payable within 30 calendar days of the invoice date. Late payment will incur an annual interest rate of 5%.
Garantie
If a candidate placed by Talent to Match Executive Search proves to be unsuitable during the first six months of employment for reasons attributable to the candidate, a replacement search will be carried out once free of charge, provided that the candidate profile remains unchanged.

Talent to Match will, at the client’s request, obtain and verify professional references. Information regarding legal or criminal matters, as well as detailed credential checks or other investigative screenings, is the client’s sole responsibility.

Cancellation or modification of an order
If the search is cancelled due to the recruitment of a candidate who applied spontaneously to the company, or an internal candidate, a cancellation fee of 50% of the remaining amount to be invoiced will be charged.
All fees and charges already invoiced at the time of cancellation remain due.
If the assignment is changed in terms of content, a new price proposal will be drawn up, in accordance with the significance of the changes in the search process.
Non-approach
Talent to Match will not contact any employee of the client on behalf of another company or client for a period of one year after termination of the agreement.
Multiple recruitments
If multiple candidates are recruited from a single shortlist, an additional fee of 2/3 of the original rate will be due for each additional recruitment within one year of the nomination.
Introductions
If we spontaneously propose a candidate outside of an ongoing process and they are hired, we charge an introductory fee of 1/3 of the usual search-retainer fee for a similar position.
Confidentiality
All information relating to this agreement, the client, its management, and the candidates will always be treated with the utmost discretion and confidentiality. Both Talent to Match and the client guarantee absolute confidentiality regarding this information.

Part B – Specific provisions for training courses & digital products

Offer and acceptance

Talent to Match always makes offers through our website, email, or social media. Prices are fixed, expressed in euros. Rates are exclusive of VAT, unless otherwise stated.
Talent to Match reserves the right to adjust its rates and/or terms and conditions at any time. The offer in effect at the time you, as a Customer, accept it, i.e., purchase it, is the applicable offer.
Talent to Match cannot be held to our offer if you, as a Customer, could reasonably understand that the offer, or any part thereof, contains an obvious material error or typographical error, such as an unrealistically high discount or an unusually low asking price.
The agreement between Talent to Match and you, the Customer, is only concluded when the order for products or services placed by the Customer by completing the registration form is validated with a confirmation email sent by Talent to Match. The confirmation will be sent to the email address you provided. It is your responsibility, the Customer, to ensure that messages do not end up in your spam folder.
Orders are not binding for Talent to Match until they have been confirmed by email or any other appropriate means of communication after completing the ordering process.

Right of withdrawal
By accepting the offer for the delivery of a service or product, you, as the Customer, agree to the immediate execution and fulfillment of the agreement. You, as a Consumer, thereby waive your right of withdrawal (if applicable).
Online training

You will have access to our learning environment (The Huddle) with a personal account. Your data will be processed in accordance with GDPR regulations. As a customer, you must have at least an email address, an internet connection, a web browser, and suitable equipment to use the online training courses.
Access to online training courses and the academy is personal and valid for three years. Access to the online training courses and the academy, or their content, may not be shared with third parties.
If there is a suspicion that access to an online training or academy has been shared with third parties, access to the online training will be blocked indefinitely, without us, as Talent to Match, owing you, as the Customer, any compensation or payment.
Talent to Match has designed the online training courses based on our experience and expertise in recruitment. With these online training courses, we at Talent to Match aim to equip you, our client, with the necessary tools. Talent to Match does not guarantee any progress or improvement, nor do we offer any guarantees of results. Results always depend on your efforts, our client.
You, as a Customer, must refrain from any use of (the content of) the online training courses and academy that is unlawful or could be harmful to Talent to Match.

Price & Payment

General: The price always depends on the chosen training or product. Prices are always listed on our website. The listed rates exclude VAT. The agreed-upon rate includes all costs, excluding additional products/services. Any additional costs will always be indicated separately and are the responsibility of you, the Client.
Billing and payment

You, the Client, will receive an invoice for the amount due. Invoices from Talent to Match, issued under the name of Ingenium Search & Consulting, are subject to 21% VAT. The listed prices exclude VAT.
When purchasing a service on our website, you, as the Customer, will pay the entire amount online using the options provided. Payment takes place immediately after placing your order. Talent to Match offers various secure ways to pay for online orders electronically through the payment system and payment terms of payment provider Molly. By placing an order and paying through the Talent to Match website, the Customer also acknowledges that they have read and understood the payment provider’s terms and conditions and agrees to be bound by them. Talent to Match only accepts payments from accounts within the European Union.
When purchasing a service on invoice, you, as the Customer, will receive an invoice that must be paid within 8 days and at the latest before the start of the service.
In the event of non-payment or default of payment of the invoice within the set term, all outstanding invoices become immediately due and payable by operation of law and without notice of default, and you, as the Customer, will owe default interest of 10% per year on the invoice amount from the due date, by operation of law and without prior notice of default, as well as a fixed compensation of 10% with a minimum of €150,00. In the event of partial payment, full compensation remains due.
All collection costs are also the responsibility of the defaulting Client. If you, the Client, fail to pay on time, Talent to Match is entitled to deny you, the Client, access to the training course until payment has been received. If the Client further fails to pay one or more outstanding invoices from Talent to Match, Talent to Match reserves the right to suspend further execution of the assignment until all outstanding invoices have been settled (including any additional damages and late payment interest), or to determine the immediate termination of the agreement.
Any objection to an invoice must be submitted to Talent to Match by registered letter within 7 calendar days of the invoice date. Talent to Match is entitled to transfer all claims to third parties, as well as to transfer its obligations to the Client, in whole or in part, but Talent to Match will continue to guarantee the proper performance of these obligations in any such case. The Client is not entitled to transfer its rights and/or obligations to Talent to Match.

Liability, indemnities, force majeure and exclusions

Except for the explicit obligations entered into by Talent to Match under these general terms and conditions, Talent to Match’s liability is limited to the liability that is mandatory by law.
Talent to Match makes every effort to ensure that the website and online learning platform are accessible and available 7/24. However, access to the site may be interrupted due to maintenance, website or network updates, or other causes or interruptions beyond Talent to Match’s control. Talent to Match cannot be held liable for any loss or damage resulting from such interruptions. Nor is Talent to Match liable for any damage caused directly or indirectly by the use of the website or the e-learning platform, the ability to place an online order, or by any other act of you as the Customer or a third party, regardless of whether these are caused by error or negligence, for example (but not limited to) due to a design, material, or manufacturing defect in the product.
Talent to Match will carry out the assignment to the best of its knowledge and ability. Talent to Match is not liable for failure to achieve the result you, the Client, intended. The intended result always depends on your efforts, the Client.

General provisions

Protection of personal data

Talent to Match & Ingenium Search & Consulting BV respects the General Data Protection Regulation of May 24, 2016, regarding the protection of privacy in the processing of personal data. In accordance with this regulation, you, as the Customer, have a legal right to access and correct your personal data, and the right to have your data completely deleted. If you wish, you can send an email with proof of identity to [email address missing]. isabel@talent-to-match.com.
All personal data obtained and processed through the website will be treated confidentially and will under no circumstances be passed on to third parties.
For more information about how we handle personal data, please refer to our privacy statement on talent-to-match.com.

Complaints

If you have any complaints, you can send an email to isabel@talent-to-match.com

Applicable law and competent authorities

These terms and conditions and the overall legal relationship between Talent to Match and the Customer are governed by Belgian law, even if an order is placed from abroad. The application of the Vienna Sales Convention on Contracts for the International Sale of Goods (1980) is expressly excluded.
As a customer, you accept electronic evidence.

Any disputes arising from or related to the legal relationship between Talent to Match and the Client will be settled exclusively by the courts of the judicial district of Turnhout.